Frequently Asked Questions for Party Rentals
Unfortunately outdoor parties always have a chance of not going the way we plan. We understand this and will issue a refund of all payments made after the initial non refundable deposit. These funds will be turned into a raincheck to go towards future rentals.

We will issue you a full refund if its more than 8 days prior to your rental date. This will allow us time to recoup the reservation loss. If a cancellation is needed within the 8 calendar day time-frame, a raincheck will be issued for a later date. Your raincheck is good for one year from the date issued.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
If you have any other questions, please feel free to call us any time at: 254-870-8078

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